Cookie Policy

Who we are

Djembely is owned and run by Melian Dialogue Limited (the "Company"). It is a private limited company set up in the Republic of Kenya.

Registered Office: P.O. Box B1003, Urban Oasis Apartments, Kingara Road, Lavington, Nairobi.

Company Registration No.: PVT-27ULY98K.

KRA PIN: P052416974R.

Necessary cookies

The site cannot work without these. They keep you signed in and keep your session secure. (A session is the time you spend signed in.) They also hold the Stripe checkout session, which is used when you subscribe to a paid tier.

You cannot switch these off.

Functional cookies

These remember your choices. For example, they remember your Co-Pilot language, how detailed you want explanations to be, and your autonomy mode. They also remember which order-type explainers you have already seen. Co-Pilot is our AI assistant.

Some of these choices are kept in your browser's local storage instead of in cookies.

Analytics cookies

If you turn these on, we collect combined usage numbers that respect your privacy. They help us see which features people use.

We never use an analytics cookie to build an advertising profile of you.

Marketing cookies

If you turn these on, they are used only to measure campaigns and partner referrals. (A referral is when a partner sends someone to Djembely.)

Djembely does not run any marketing trackers today. If we add any later, we will respect your choice.

Usage data while you are signed in

Djembely uses a session cookie to keep you signed in. It also uses browser storage to group usage data (called telemetry) together before sending it to us.

Telemetry is part of running the service while you are signed in. We use no advertising cookies.

Other things that work a bit like cookies

Some features use similar technology that is not a cookie. We list them here so you know about them.

Newsletters: our emails may contain a tracking pixel (a tiny hidden image) that gives us approximate counts of how many people opened an email. Links in emails may be tracked so we can count clicks. We use these only to measure how well newsletters perform. Every email has an unsubscribe link.

Share cards: if you use GIF backgrounds in the share-card builder, your browser sends your GIF searches straight to GIPHY. GIPHY's own terms apply to that. We only show GIFs rated G and PG, and we show "Powered by GIPHY".

Location: we guess your approximate location from your IP address. We use it to pick your region, language and features. If you allow it in your browser, we may also use your device's precise location for the same purpose. We do not store your precise location.

Managing cookies

On your first visit, a cookie banner asks you to choose: Reject all, Manage preferences or Accept all. Scrolling past the banner or closing it does not count as consent.

If you choose "Save & customise later", cookies that are not essential stay off. We will ask you again in 30 days. Your choice is stored only in your browser, on that device.

You can change your mind at any time. Use the "Cookie settings" link in the footer, or change your browser settings.